1. What makes Semona Eyewear different from other optical brands?
Semona Eyewear is committed to offering the best collections at affordable prices without compromising on quality. We provide a wide range of stylish frames and lenses, catering to various tastes and preferences, backed by excellent customer service.
2. Do you offer any warranty on your eyewear products?
Yes, we offer a one-year warranty on all our eyewear products against manufacturing defects. This warranty does not cover damages caused by accidents, misuse, or regular wear and tear.
3. Can I try on frames before purchasing them online?
Currently, our “try at home” service is not available, but you can visit our physical stores in Patna and Rosera (Samastipur) to try on frames and find the perfect fit before making a purchase.
4. What types of lenses do you offer with your eyewear?
We offer a variety of lenses, including single vision, bifocal, progressive, and blue light-blocking lenses. You can also choose from different coatings, such as anti-reflective, UV protection, and scratch-resistant coatings.
5. How can I book an eye test at your stores?
You can book an eye test by visiting our website, semonaoptical.in, or by calling our customer service at 08062177547. Walk-ins are also welcome at both our Patna and Rosera stores.
6. What is the process for ordering prescription glasses online?
To order prescription glasses online, select your preferred frame, upload your prescription during checkout, and choose your lens type. Our team will craft your glasses to your specifications and deliver them to your doorstep.
7. How long does it take to receive my order?
We strive to process and ship orders within 3-5 business days. Delivery times may vary based on your location, but you can generally expect your order to arrive within 7-10 business days after shipping.
8. What is your return policy if I’m not satisfied with my purchase?
If you’re not satisfied with your purchase, you can return it within 7 days of receiving your order, provided the product is in its original condition, unused, and with all original packaging. Please refer to our Return Policy on the website for more details.
9. Can I replace the lenses in my old frames with new ones from Semona Eyewear?
Yes, you can replace the lenses in your existing frames with new ones from Semona Eyewear. Simply visit one of our stores or contact our customer service to arrange for lens replacement.
10. Do you offer any discounts or promotions on your eyewear?
We regularly offer discounts and promotions on our eyewear collections. Stay updated by subscribing to our newsletter or following us on social media to receive the latest offers and deals.