Effective Date: 16.08.2024
Semona Optical Pvt. Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (semonaoptical.in) or use our services, including our physical stores located in Patna and Rosera (Samastipur). By accessing our website or services, you agree to this Privacy Policy.
1. Information We Collect
1.1. Personal Information
We may collect personal information that you voluntarily provide to us when you register on the website, make a purchase, subscribe to our newsletter, or contact us for inquiries. This information may include your name, email address, phone number, billing and shipping address, and payment information.
1.2. Non-Personal Information
We may also collect non-personal information about your visit to our website, including your IP address, browser type, operating system, and the pages you visited. This information is used to analyze trends, administer the site, and gather demographic information.
1.3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
2. How We Use Your Information
2.1. To Process Transactions
We use your personal information to process your orders, manage your account, and provide you with customer support. Your payment information is securely processed through our payment gateway provider.
2.2. To Improve Our Services
We use the information collected to improve our website, products, and services, and to provide a personalized shopping experience.
2.3. To Communicate with You
We may use your contact information to send you updates, promotions, and newsletters. You can opt-out of receiving these communications at any time by following the unsubscribe instructions in the email or by contacting us directly.
2.4. To Comply with Legal Obligation
We may disclose your information as required by law or in response to legal requests, such as subpoenas or court orders, or to protect our rights, property, or safety.
3. How We Share Your Information
3.1. Third-Party Service Providers
We may share your information with third-party service providers that perform services on our behalf, such as payment processing, order fulfillment, and website hosting. These providers are contractually obligated to protect your information and use it only for the services they provide.
3.2. Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
3.3. With Your Consent
We may share your information with other parties if you give us your consent to do so.
4. Security of Your Information
We take the security of your information seriously and use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
5.1. Access and Correction
You have the right to access and correct any personal information we hold about you. You can update your account information at any time by logging into your account on our website or by contacting us.
5.2. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5.3. Opt-Out
You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.
6. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information from our records.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any such changes constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
– Email: info@semonaoptical.in
– Phone: 08062177547
By using our website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Who we are
Suggested text: Our website address is: https://semonaoptical.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.