Shipping Duration: Items will typically be shipped within 3 – 4 business days from the receipt of the order for most products. However, please note that certain special products may require a longer processing time before dispatch. Refund Policy: We strive for your satisfaction with every purchase made from us. If, for any reason, you wish to return an item bought from us, we will gladly exchange it provided it meets the following conditions: Condition: The item must be in a fully resalable condition. Timeframe: Returns must be initiated within 5 days from the date of delivery. Packaging: The item must be returned in its original undamaged packaging. In cases where the returned product does not meet the above criteria for a fully resalable condition, we reserve the right to refuse a refund on the item. If you are returning an item due to damage or defect, we will issue a credit note for the full amount paid, which can be utilized for your next purchase. The credit note will be processed within 5 working days from the date of receiving the returned item. Contact Information: Should you have any queries or require further assistance regarding our shipping and returns policy, please feel free to reach out to us: Bhagat bhawan, Ashiana – Digha Rd, Near Hanuman Mandir, Patna – 800025 (Bihar) Phone: +91-8062177547 We value your patronage and aim to provide a seamless shopping experience for all our customers.