Welcome to Semona Optical Pvt. Ltd. These Terms and Conditions (“Terms”) govern your use of the Semona Eyewear website (semonaoptical.in), and the services provided by Semona Optical Pvt. Ltd., including our physical stores located in Patna and Rosera (Samastipur). By accessing or using our website or purchasing our products, you agree to be bound by these Terms.
1. General
1.1. Acceptance of Terms
By using our website or visiting our stores, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1.2. Modification of Terms
Semona Optical Pvt. Ltd. reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any such modifications constitutes your acceptance of the revised Terms.
2. Products and Services
2.1. Product Availability
All products offered on our website are subject to availability. We reserve the right to discontinue any product at any time.
2.2. Pricing
We strive to provide the best and most affordable prices for our eyewear collections. All prices are listed in Indian Rupees (INR) and are subject to change without notice. Prices in-store may vary from prices available on the website.
2.3. Product Descriptions
We attempt to describe our products as accurately as possible. However, we do not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
2.4. Order Acceptance
We reserve the right to refuse or cancel any order at our discretion, whether or not the order has been confirmed and your payment method has been charged. If your payment method has already been charged and your order is canceled, we will issue a refund.
3. Payment
3.1. Payment Methods
We accept payments via major credit cards, debit cards, and other payment methods as specified on our website. Payment must be received in full before any products are shipped or services provided.
3.2. Billing Information
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our website.
4. Shipping and Delivery
4.1. Shipping Policy
We offer shipping within India. Shipping charges and delivery times may vary based on the location and availability of the products. Please refer to our Shipping Policy on the website for more details.
4.2. Delivery
We aim to deliver products within the estimated delivery time. However, delays may occur due to unforeseen circumstances, and we are not liable for any such delays.
5. Returns and Refunds
5.1. Return Policy
If you are not satisfied with your purchase, you may return the product within 7 days of receipt, provided it is in its original condition, unused, and with all original packaging. Please refer to our Return Policy on the website for more details.
5.2. Refunds
Refunds will be processed once the returned product has been received and inspected. Refunds will be issued to the original payment method within 7-10 business days.
6. Intellectual Property
6.1. Ownership
All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Semona Optical Pvt. Ltd. and is protected by Indian and international copyright laws.
6.2. Use of Content
You may not reproduce, distribute, modify, or otherwise exploit any content on the website without our express written consent.
7. Limitation of Liability
7.1. No Warranties
Semona Optical Pvt. Ltd. provides the website and services on an “as-is” basis without any warranties of any kind, either express or implied.
7.2. Limitation of Liability
In no event shall Semona Optical Pvt. Ltd. be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar, India.
9. Contact Information
If you have any questions about these Terms, please contact us at:
– Email: info@semonaoptical.in
– Phone: 08062177547
By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.